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If you are dissatisfied with your order or would simply like to make a return, please contact us as soon as possible using our contact page. We will do our best to make everything right! 

Return timeframes: Please contact us within 10 days of receiving your order to initiate a return. Returned items must be shipped back (postmarked) within 30 days of delivery to be eligible for a refund. 

Return costs: We will refund 100% of the original purchase price net of any discounts. Original shipping costs are non-refundable. Buyers are responsible for paying return shipping costs. If the item is not returned in its original condition (i.e. ripped, torn, otherwise damaged), the buyer is responsible for any loss in value. 

The following items can't be returned or exchanged unless they arrive damaged or defective:

  • Custom or personalized orders

JERSEY RETURN POLICY

  • Returns must be started within 60 days of the jersey's ship date by contacting us at support@vintageicehockey.com. 
  • Buyer will pay return shipping.  We will provide a return label for any returns where the jersey arrived damaged, or the size/name/number received does not match the order as entered by the customer at checkout. 
  • Jersey returns for "blank" or "number only" jerseys are subject to a 25% restocking fee. Jersey must be received back in like new condition to be eligible for refund. Restocking fee is waived for jerseys that arrived damaged or where the size/name/number received does not match the order as entered by the customer at checkout. 
  • Jerseys with a custom name are NOT RETURNABLE unless the jersey arrived damaged or the size/name/number received does not match the order as entered by the customer at checkout. 
  • Original shipping costs are not refundable 

JERSEY EXCHANGE POLICY

  • Exchanges must be started within 60 days of the order's ship date by contacting us at support@vintageicehockey.com.
  • Buyer will pay return shipping. We will provide a return label for any exchanges where the jersey arrived damaged, or the size/name/number received does not match the order as entered by the customer at checkout. 
  • EXCHANGES FOR "BLANK" AND "NUMBER ONLY" JERSEYS are subject to a 25% restocking fee that will be paid by the buyer prior to a new jersey being provided. Exchanges for "blank" and "number only" jerseys are subject to availability of a replacement jersey. 
  • Jerseys with a custom name are NOT ELIGIBLE FOR EXCHANGE unless the jersey arrived damaged or the size/name/number received does not match the order as entered by the customer at checkout. It may take as much as 8-12 weeks for us to provide a corrected jersey.
  • Original shipping costs are not refundable.